Yes, absolutely. Our checkout uses SSL encryption, which protects your personal data and payment information. This means all information is securely encrypted while you browse and pay on our website.

We accept common payment methods such as credit cards (Visa, Mastercard, American Express). In addition, we also offer iDeal, PayPal, Apple Pay, Google Pay, Klarna, Bancontact and MobilePay.

Add your products to your cart and proceed to checkout.

If you are using a desktop, you will find the discount code field on the right side of the page under the order summary.

If you are using a mobile phone, tap the “Order Summary” tab to reveal the discount code field.

Discount codes can be used on most of our collection, with the exception of jewelry that is currently part of our mega sale.

For most payment methods, the payment is processed immediately after placing your order.

If you choose Klarna, the payment will be processed according to Klarna’s payment terms.

After placing your order, you will immediately receive a confirmation email.

First check whether your shipping and billing details are correct. If the issue continues, we recommend contacting your bank or payment provider. If you still experience problems, feel free to email us at info@maxximparis.com and we will gladly assist you.

There is no minimum order value for purchases.

Ready to Ship Collection:
Place your order before 17:00 and receive it within 7–10 business days.

Made-to-Order Collection:
Carefully handcrafted with love. Estimated delivery time is approximately 14–16 business days.

We are proud to deliver our handmade jewelry worldwide.

We ship with trusted partners such as PostNL, DHL and USPS. International packages are handed over to your local postal service for final delivery.

We aim to offer the best prices along with fast and reliable delivery.

Always free shipping.
There is no minimum order value, which means shipping is free on all orders.

Yes, absolutely. Once your order has been packed and shipped, you will receive a tracking number by email.

With this tracking number you can follow the status of your shipment at any time. Of course, you can also email us if you need assistance.

Our lovingly handmade jewelry is the perfect gift for that special person in your life... All our jewelry is shipped in a beautiful jewelry bag and without invoice.

We also offer beautiful gift packaging to add an extra touch of glamor to your gift. There's no need to buy packaging elsewhere - simply add it to your shopping cart, then pop the jewelry in and give your perfect gift!

All orders are shipped and offered Monday through Saturday (excluding public holidays).

So order quickly so that you receive your handmade jewelry on time!

In rare cases, your order may show as 'delivered' before it has been delivered.

This may be because the delivery is preemptively marked as completed. The carrier may also have left your order in a hidden location to prevent theft. Check the hidden places near your front door, ask your housemates or neighbors.

If you still cannot find your order, please contact the carrier and provide your tracking number. Please contact us at info@maxximparis.nl and we will do our best to help you find your missing package.

If your order is still missing after following the steps above, please note that we cannot offer refunds for orders that show as delivered. However, we are open to a good consultation to resend the jewelry to you.

Dit kan soms nog, zolang het verzendlabel nog niet is aangemaakt.

Neem zo snel mogelijk contact met ons op via info@maxximparis.com, dan zullen wij onze uiterste best doen om dit nog aan te aanpassen.

Trackingupdates kunnen soms wat langer duren.

Als je pakket langer dan een week geen update heeft, controleer dan eerst of het verzendadres in je orderbevestiging correct is.

Klopt alles en is er nog steeds geen update? Neem dan contact met ons op via info@maxximparis.com, dan kijken we graag met je mee.

Ready to Ship Collection:
For items that are available for immediate shipping (non-personalized jewelry), cancellation is possible as long as the order has not yet been packed or shipped. Please contact us as soon as possible to check the possibilities.

Personalized jewelry:
If you ordered a personalized item with a specific name, letter or birthstone, cancellation is only possible if production has not yet started. In some cases cancellation may no longer be possible because we begin the personalization quickly to ensure timely delivery.

If you would like to check the status of your order, please email us at info@maxximparis.com.

After every purchase, we immediately send an order confirmation by email.

If you have not received it, please first check your spam or junk folder. It is also possible that the email address was entered incorrectly during checkout.

If you still cannot find the confirmation, please contact us at info@maxximparis.com and we will gladly assist you.

If production has not yet started, we may still be able to update your order.

Please contact us as soon as possible at info@maxximparis.com so we can check this for you.

At Maxxim Paris, prices may change from time to time. This can be influenced by fluctuations in precious metals such as gold.

If you recently placed an order and noticed a new promotion afterwards, feel free to contact us at info@maxximparis.com. We will gladly review your order with you.

Refunds are processed within 3–5 business days after the returned item(s) have been received.

Yes. If you are not completely satisfied, we would like to make it right. You may return or exchange your order within 30 days after receiving it.

Please note that personalized or custom-made jewelry (such as name necklaces or jewelry with selected letters) cannot be returned or exchanged, as these pieces are specially made to order.

Please send us an email within 30 days after receiving your package, including your order number.

We will then provide you with step-by-step instructions on how to return your order.

Customers are responsible for returning the item and covering the associated shipping costs.

We aim to keep our jewelry priced as fairly as possible. By not including return shipping costs in our standard prices, we are able to keep our products affordable for everyone.

Refunds are processed within 3–5 business days after the returned item(s) have been received.

Yes, you can. Our jewelry is designed to be water, sweat and heat resistant, allowing you to wear it while showering or swimming.

You can enjoy your jewelry at any moment without having to take it off.

Our jewelry is made from a variety of high-quality materials.

Many pieces are crafted from 316L stainless steel with an 18k gold plating, while others are made from copper or 925 sterling silver.

For detailed information about the materials used for a specific item, please check the product description on the product page.

Our jewelry is designed to resist fading and will not turn your skin green. We use high-quality, hypoallergenic materials that are resistant to discoloration and skin irritation.

Some of our jewelry may contain a very small trace of nickel. However, the amount is so minimal that it is generally not noticeable, even for people with sensitive skin. This allows you to wear your jewelry with confidence and comfort.

Keeping your jewelry shiny is simple.

Clean it with warm soapy water and a soft brush such as a toothbrush. Gently dry it with a microfiber cloth and store your jewelry in a safe, dry place when not being worn.

We also recommend avoiding contact with harsh chemicals such as perfume, lotion, hairspray and cleaning products.

Zoetwaterparels zijn natuurlijke producten en daardoor niet altijd perfect rond.

Kleine verschillen in vorm of oppervlak zijn normaal en maken elke parel uniek.

At Maxxim Paris, you receive a 12-month warranty on the following:

Color retention: Materials will not discolor under normal use.

Quality guarantee: Protection against defects in materials or craftsmanship.

Stone settings: Ensures stones remain securely set during normal use.

Closures: All clasps and mechanisms remain functional.

The following situations are not covered by our warranty:

Damage caused by misuse: Such as bent jewelry or chains that break after getting caught.

Wear of gold plating: Natural fading from normal use and exposure.

Damage to stones: Caused by exposure to chemicals such as perfume or hairspray.

If you still have questions or need assistance, feel free to contact us at info@maxximparis.com.

Our team will get back to you as soon as possible.