Ready to Ship-kollektion:
Bestil før kl. 17.00 og modtag din ordre inden for 7–10 hverdage!

Specialfremstillet kollektion:
Omhyggeligt håndlavet med kærlighed, forventet leveringstid på ca. 14–16 hverdage.

Hvis du oplever problemer med din ordre, bedes du kontakte os via kontaktformularen nederst på denne side. Vi står klar til at hjælpe dig.

We aim to offer the best prices along with fast and reliable delivery.

Always free shipping.
There is no minimum order value, which means shipping is free on all orders.

Hvis din ordre ankommer beskadiget, bedes du kontakte os hurtigst muligt via kontaktformularen nederst på denne side. Vi vil derefter sammen med dig finde en passende løsning.

Personlige smykker kræver ekstra tid på grund af det skræddersyede arbejde, der er involveret i disse varer. Den anslåede leveringstid for disse smykker er cirka 3-4 uger.

I sjældne tilfælde kan din ordre blive vist som "leveret", før den faktisk er leveret.

Dette kan skyldes, at leveringen forebyggende er markeret som fuldført. Det kan også være, at transportøren har efterladt din ordre et skjult sted for at forhindre tyveri. Tjek de skjulte steder ved din hoveddør, spørg dine husstandsmedlemmer eller naboerne.

Hvis du stadig ikke kan finde din ordre, skal du kontakte transportøren og oplyse dit sporingsnummer. Kontakt derefter os via kontaktformularen nederst på denne side, og vi vil gøre vores bedste for at hjælpe dig med at finde din manglende pakke.

Hvis din ordre stadig mangler efter at have fulgt ovenstående trin, skal du være opmærksom på, at vi ikke kan tilbyde returneringer eller refusioner for ordrer, der vises som leveret.

Dit kan soms nog, zolang het verzendlabel nog niet is aangemaakt.

Neem zo snel mogelijk contact met ons op via info@maxximparis.com, dan zullen wij onze uiterste best doen om dit nog aan te aanpassen.

Trackingupdates kunnen soms wat langer duren.

Als je pakket langer dan een week geen update heeft, controleer dan eerst of het verzendadres in je orderbevestiging correct is.

Klopt alles en is er nog steeds geen update? Neem dan contact met ons op via info@maxximparis.com, dan kijken we graag met je mee.

Ready to Ship Collection:
For items that are available for immediate shipping (non-personalized jewelry), cancellation is possible as long as the order has not yet been packed or shipped. Please contact us as soon as possible to check the possibilities.

Personalized jewelry:
If you ordered a personalized item with a specific name, letter or birthstone, cancellation is only possible if production has not yet started. In some cases cancellation may no longer be possible because we begin the personalization quickly to ensure timely delivery.

If you would like to check the status of your order, please email us at info@maxximparis.com.

After every purchase, we immediately send an order confirmation by email.

If you have not received it, please first check your spam or junk folder. It is also possible that the email address was entered incorrectly during checkout.

If you still cannot find the confirmation, please contact us at info@maxximparis.com and we will gladly assist you.

If production has not yet started, we may still be able to update your order.

Please contact us as soon as possible at info@maxximparis.com so we can check this for you.

At Maxxim Paris, prices may change from time to time. This can be influenced by fluctuations in precious metals such as gold.

If you recently placed an order and noticed a new promotion afterwards, feel free to contact us at info@maxximparis.com. We will gladly review your order with you.

Terugbetalingen worden verwerkt binnen 3-5 werkdagen.

Yes. If you are not completely satisfied, we would like to make it right. You may return or exchange your order within 30 days after receiving it.

Please note that personalized or custom-made jewelry (such as name necklaces or jewelry with selected letters) cannot be returned or exchanged, as these pieces are specially made to order.

Please send us an email within 30 days after receiving your package, including your order number.

We will then provide you with step-by-step instructions on how to return your order.

Customers are responsible for returning the item and covering the associated shipping costs.

We aim to keep our jewelry priced as fairly as possible. By not including return shipping costs in our standard prices, we are able to keep our products affordable for everyone.

Terugbetalingen worden verwerkt binnen 3-5 werkdagen, na ontvangst van het geretourneerde artikel(en).

Yes, you can. Our jewelry is designed to be water, sweat and heat resistant, allowing you to wear it while showering or swimming.

You can enjoy your jewelry at any moment without having to take it off.

Our jewelry is made from a variety of high-quality materials.

Many pieces are crafted from 316L stainless steel with an 18k gold plating, while others are made from copper or 925 sterling silver.

For detailed information about the materials used for a specific item, please check the product description on the product page.

Our jewelry is designed to resist fading and will not turn your skin green. We use high-quality, hypoallergenic materials that are resistant to discoloration and skin irritation.

Some of our jewelry may contain a very small trace of nickel. However, the amount is so minimal that it is generally not noticeable, even for people with sensitive skin. This allows you to wear your jewelry with confidence and comfort.

Keeping your jewelry shiny is simple.

Clean it with warm soapy water and a soft brush such as a toothbrush. Gently dry it with a microfiber cloth and store your jewelry in a safe, dry place when not being worn.

We also recommend avoiding contact with harsh chemicals such as perfume, lotion, hairspray and cleaning products.

Zoetwaterparels zijn natuurlijke producten en daardoor niet altijd perfect rond.

Kleine verschillen in vorm of oppervlak zijn normaal en maken elke parel uniek.

Bij Maxxim Paris ontvang je een garantie van 12 maanden op de volgende zaken:

Kleurbehoud: Garanderen wij dat de materialen niet verkleuren onder normale gebruiksomstandigheden

Kwaliteitsgarantie: Bieden wij bescherming tegen defecten in materialen en vakmanschap

Steenzetting: Zorgen wij ervoor dat edelstenen niet loskomen uit hun zetting bij normaal gebruik

Sluitingsmechanismen: Bieden wij garantie op de functionaliteit van alle sluitingen en slotjes?

The following situations are not covered by our warranty:

Damage caused by misuse: Such as bent jewelry or chains that break after getting caught.

Wear of gold plating: Natural fading from normal use and exposure.

Damage to stones: Caused by exposure to chemicals such as perfume or hairspray.